Privacy Policy & Security
Your privacy and security are the core foundations of Safe Haven. We are committed to protecting your personal information and ensuring all interactions remain completely confidential.
Our Commitment to Your Privacy
End-to-End Encryption
All audio, video, and text sessions are encrypted to ensure zero interception.
Anonymity by Default
You do not need to reveal your real identity to participate in group therapy or chat boards.
Zero-Data Sale
We never sell, rent, or trade your personal or health data to third parties.
1. Information We Collect
We collect minimal information necessary to provide therapy services: account credentials, encrypted diary entries, and booking history. We do not store raw session audio or video.
2. How We Use Information
Your data is strictly used to facilitate bookings, personalize your dashboard recommendations, and maintain the safety and integrity of our community forums.
3. Security Measures
We implement industry-standard security measures including SSL/TLS encryption, secure password hashing, and restricted database access to keep your records safe.
4. Your Rights & Control
You have full control over your data. You can export your diary logs, edit your profile at any time, or request permanent deletion of your account and all associated data.